CSM TRAINING STARTS IN
Corporate Security Management Course: A Protective Intelligence Program
Approved for post 9-11 VA benefits for all ESI core residency programs. There are two dates in 2022 for the Corporate Security Management residency.
- 2023 Spring Corporate Security Management March 30 thru May 20, 2023.
- 2023 Fall Corporate Security Management September 10 thru 30, 2023.
*It is best to register for the class at least 60 days before the start date. This ensures that you have a seat in the class that works best for you.
The Corporate Security Management Program (CSM) is a 21-day residency and trains Corporate Security Professionals and Executive Security Officers to manage risks in a corporate setting. The program covers best practices in various issues confronting corporate security personnel and executive protection professionals. The training program includes monitoring, planning, and organizing responses to crises in a corporate environment, whether human or natural.
The 21-Day Corporate Security Management Program is divided into four blocks of instruction:
- Intelligence-driven Corporate Security.
- Assessing Crisis and Planning Response.
- Emotional Intelligence and Communication.
- Managing Workplace Violence
Intelligence-Driven Corporate Security with Chuck Randolph
Overview of Course
This course allows risk mitigation professionals to develop and lead an intelligence-driven security and risk management role within a corporation or multinational organization. The course of instruction will stress functional knowledge of a business application’s intelligence, risk management, and decision-making domains.
Risk Intelligence and The Intelligence Cycle
Students will learn the corporate applications of the intelligence cycle, standards of practice, and code of conduct appropriate to the modern enterprise. Students will learn how to use open sources of social media, the methods, and tools available, and what are the best practices for information management, report writing, and circulation to upper management in a timely and useful format.
As an intelligence-driven course, students will learn measurement principles and methods for risk management and protective operations. They will learn metrics and measurement challenges and how to identify risk priorities and communicate the results to management.
Intelligence and Corporate Protective Services
This course covers program design for protective services and common management principles. Students learn the PROTECTION MODEL for modern corporations and Adaptive vs. Protocol based protective operations.
This course covers executive protective services as a special category within corporate security. The student will learn how protective service practices have evolved in modern and multinational corporations in the information age. Students will learn how to manage information gathered on Groups or Persons of interest (GOI/POI).
Students will learn to distinguish between routine and extemporaneous activities and how to manage close protection in both environments. Incident Management is an integral component of protective services, whether human or natural.
Crisis Management with Greg Nelson
This course teaches the state of practice of crisis management across corporate America and how critical information and crisis are managed and communicated within the organization. The student learns how issues of management converge with executive protection.
In addition to critical executive services, the student will learn the terms of major event security planning, whether natural or human disasters, and the key roles of operations planning and responsibilities. The course covers managing critical organizational and external liaisons.
Critical Incident Team Management
Mr. Nelson is a privacy, protection, and preparedness advocate with over thirty-five years of security industry experience building value-added security strategies for businesses, organizations, communities, and individuals. His expertise draws on a deep and diverse background, which includes professional and volunteer experiences in public and private safety sectors, as well as years of corporate security work with various Fortune 500 companies, including Microsoft, Expedia, Ontic corporation, and others.
This course introduces the student to the basics of crisis planning and management across corporate America and provides insight into the practical steps involved in managing and responding to natural or man-made disasters.
Students are exposed to the steps involved in disaster planning, the key roles to be filled during a disaster, and how information is passed and acted on as a crisis unfolds. They will learn a disaster plan’s major responsibilities and priorities and how they affect and impact executive protection duties.
The course covers the strategies and tactics of navigating at all levels of crisis management, from decision-making and communications to pre-planning and resource allocation. It provides the student with practical knowledge to respond to a crisis appropriately while maintaining the integrity of their protective operations.
Students are exposed to the challenges and lessons learned from previous crises using real-world examples and case studies. Using tabletop scenarios and team-focused assignments, students will understand the steps needed to properly and successfully plan for and manage various disaster situations, whether natural or man-made.
Emotional Intelligence with Brandon Delcamp
First of all, you must understand that training at ESI is different. There are many EP training events and schools around the country, ranging from a couple of days of online webcasts to in-person courses with durations of days or weeks. Many still use the same methods and instill the same skill sets from past decades, ignoring that those methods are sorely outdated and have been proven to be much less effective in the field than initially thought. ESI has been training Executive Protection Agents for 40 years, and we constantly evaluate the effectiveness of our training, with input from our graduates and our business partners who hire our graduates, so our training methods and priorities can evolve to meet new realities. Our training constantly evolves.
Probably the biggest evolution in our training is downplaying the intense physical skills that have been stressed in past years and concentrating on methods that actually bring success in the modern world. This training segment teaches “Emotional Intelligence” or “EQ,” which is indispensable in any workplace and certainly in the protection arena. Emotional Intelligence is one of the most frequently requested skills from our business partners who hire ESI graduates. EQ enhances communication, problem-solving, teamwork, management, and relationships in the workplace. It is a learned skill that can be taught and developed and is one of the skills that helps our graduates become team leaders rather than just team members.
In this course, you will learn to develop better self-awareness and self-control, work better in a team environment, develop better self-motivation skills, more quickly adjust to changes in the workplace, critically elevate the workplace environment and improve your overall efficiency and efficiency of your team. Following graduation, you will find that you automatically apply these skills in your personal interactions to impact your home life and personal interactions positively.
A common trait among top performers in almost every industry is high Emotional Intelligence, and an overwhelming percentage of the traits that help individuals succeed is related to EQ. (Communicate, Persuade, Inspire, Lead) Why does ESI feel so strongly that Emotional Intelligence training is critical? It is because we want our graduates to have these skills and abilities in their toolboxes to make them the most effective EP Agents possible.
Overview of Course
Emotional Intelligence is understood to be an indispensable skill set in any workplace. When talking with companies seeking ESI Graduates, one of the most frequently requested skills was Emotional Intelligence. Emotional Intelligence, or EQ, enhances communication, problem-solving, teamwork, management, and relationships in the workplace. It has been tied to and is a better predictor of workplace success than IQ and is a learned skill that can be taught and developed.
In this program, you will be able to develop better self-awareness and self-control, work better in a team environment, develop better self-motivation skills, better adjust to changes in the workplace, elevate the workplace environment, improve productivity and efficiency and even apply these skills in your personal interactions for a positive impact on your home life and personal interactions.
Studies have shown that 90% of top performers across multiple industries have high EQ, and 80-90% of the traits that make them successful are EQ, not IQ. Based on a standard IQ threshold, during peer evaluation asking what makes an individual a top performer, responses were 100% EQ-focused….(Communicate, Persuade, Inspire, Lead).
Why Emotional Intelligence Training:
- Helps to understand complex issues
- Simplifies conflict resolution
- Overcome life challenges
- Better workplace environment
- Better time management
- Productivity increase
- Influence team members
- Reduces anxiety and stress
- Improves relationships
- Better teamwork
- More flexible in making adjustments
- Higher motivation
- Work calmly under pressure
- Staying positive in difficult situations
Corporate Workplace Violence Management
Edward J Wilson, CPS, CIPS
Edward has worked in many diverse Risk / Crisis / Protection sectors over a 30+ year career. During this time, Ed has held senior leadership positions as Deputy Program Manager for several US Department of State programs, including the Iraq DOS / INL projects, supporting the US Embassy in Baghdad and Consulate in Erbil Kurdistan. During his time in Kurdistan, Ed served as a Special Advisor to the Kurdish (Pesh Merga) Military Intelligence Agency. Upon leaving the US State Department programs, he served 9 years as Senior Manager – Executive Protection for the global retail giant Walmart. In this role, Edward was responsible for developing and managing the Executive Protection and travel security for the CEO and senior leadership of the company. Edward manages the Crisis Management, Emergency / Safety awareness training, and protection of people and assets for North America’s third-largest transportation and logistical company.
Overview of Course
This course outlines the development and best practices of a corporate workplace violence program. With today’s current environment, the course will directly address the ever-increasing frequency of Active Assailant and Mass Shootings in the workplace. This course will focus on four key phases of dealing with this type of incident – Preparedness, Mitigation, Response, and Recovery. This type of incident can have a devastating effect on a corporation and brand. Therefore, this course is increasingly important to any corporate security manager.
This course will explore several key subjects necessary for holistic Workplace Violence.
Program to include:
- Risk Assessments
- Threat Management
- Corporate Senior Leadership Support
- Reporting Systems
- Policies and Procedures
- Team Development – Crisis & Response
- Program Budgeting
- Awareness Information Campaigns
- Security / Medical Training Programs
- Physical Security / Access Controls
- Alerts / Notification Systems
- Emergency Response Equipment
- Exercises / Drills – Evacuation & Lockdown
- Tabletop Exercises
- Business Continuity & Recovery Considerations
- Employee Support Programs (Post Incident)
Using tabletop exercises and individual assignments, the student will have opportunities by the end of the course to better understand the process and needs associated with implementing a corporate workplace violence program. And with a greater understanding of the ever-changing space, the program needs to mature over time.
Upon completion of any of the three Core Programs, the student is awarded a Certificate of Completion. An ESI Credential is awarded to Certified Protection Specialist ™C.P.S, Certified Security Management Specialist, and Certified Protective Operations Specialist. The highest award is granted to a Certified Security Specialist upon achieving the ESI Standard Grade Point Average of 80% or above.
If a student enrolls in the Residency format, the course is completed in a three-week period, and the student is awarded the Certificate at completion time. It is possible to break the three-week curriculum into smaller modules, and the student accumulates credit as the modules are completed.
ESI is approved by Sallie Mae, a federally approved student tuition loan company.
The cost of administration and initial registration is separate from the cost of the individual courses, which are itemized.